Terms of service

Welcome to نخبة العصر (Nukhba Al Asr). By accessing or using our website and purchasing our products, you agree to the following Terms of Service.

1. General

These Terms of Service apply to all visitors, customers, and users of our website.

By using our website, you confirm that you have read, understood, and agreed to these terms.

2. Products and Information

We make every reasonable effort to ensure that product descriptions, images, prices, and other information displayed on our website are accurate.

However, product colors and appearance may vary slightly depending on your device or screen settings.

We reserve the right to correct errors, update product information, change prices, or modify product availability at any time.

3. Orders

When you place an order, you agree to provide accurate and complete information, including your name, phone number, delivery address, and any other information required to process your order.

After placing an order, we may contact you to confirm your order and delivery details.

We reserve the right to refuse or cancel an order where necessary, including in cases of incorrect information, product unavailability, suspected fraudulent activity, or other circumstances that prevent us from fulfilling the order.

4. Prices and Payment

All prices displayed on our website are subject to change without prior notice.

Where Cash on Delivery (COD) is available, payment is collected when the order is delivered.

Any available payment methods and applicable charges will be displayed during the ordering process.

5. Shipping and Delivery

We aim to process and deliver orders within the estimated delivery timeframe displayed on our website.

Delivery times are estimates and may vary due to circumstances outside our control, including courier delays, weather, holidays, incorrect delivery information, or other logistical issues.

Customers are responsible for providing accurate delivery information and being available to receive their orders.

6. Returns and Refunds

Returns and refunds are handled according to our Refund & Return Policy.

By placing an order, you acknowledge and agree to the terms of our Refund & Return Policy.

7. Cancellations

If you wish to cancel an order, please contact us as soon as possible after placing the order.

Once an order has been processed or shipped, cancellation may no longer be possible.

8. Website Use

You agree to use our website only for lawful purposes and in a manner that does not interfere with the operation or security of the website.

You must not attempt to gain unauthorized access to our website, systems, accounts, or services.

9. Intellectual Property

The content of this website, including our logo, brand name, graphics, images, text, design, and other materials, belongs to or is used by نخبة العصر (Nukhba Al Asr) unless otherwise stated.

You may not reproduce, copy, modify, distribute, or use our content for commercial purposes without prior permission.

10. Third-Party Services

Our store may use third-party services, including payment providers, shipping companies, technology providers, and other service providers.

These services may have their own terms and policies, and we are not responsible for services or systems operated independently by third parties.

11. Limitation of Liability

We make reasonable efforts to provide accurate information and reliable service. However, we are not responsible for delays, interruptions, technical issues, or circumstances beyond our reasonable control.

Nothing in these Terms of Service is intended to limit any rights or protections provided to consumers under applicable law.

12. Changes to These Terms

We may update or modify these Terms of Service from time to time.

Any changes will become effective when the updated Terms are published on our website.

13. Contact Us

If you have questions regarding these Terms of Service, please contact us.

Store: نخبة العصر
Email: [Your Support Email]
WhatsApp: [Your WhatsApp Number]

Last updated: August 2026